Appliance Collaborative Enterprise Support - Support provided by ACSP Partners   (available only in North America)     Appliance Collaborative Enterprise Support Delivers first-line service and support from local Appliance Certified Support Provider (ACSP) Partners backed by Check Point's global, 24/7 'follow the sun' Technical Assistance Centers to solve support issues quickly and efficiently.     Appliance Collaborative Enterprise Support - Standard Unlimited backline support from Check Point support 24/7, software bug fixes and upgrades, Advanced Access to SecureKnowledge, and priority routing for severe issues for a full year. Appliance Collaborative Enterprise Support - Premium Unlimited backline support from Check Point support 24/7, software bug fixes and upgrades, Advanced Access to SecureKnowledge, fast path escalation for all issues, and direct access to Check Point for severe issues for a full year.     Close Window