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CCSP Partner Support - Collaborative Enterprise Support Programs |
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(Available for EMEA, Asia Pacific and Latin America Customers Only) |
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Collaborative Enterprise Support offers increased options and coverage with higher program levels, including improved handling of Severity-1 issues, committed response times, fast path escalation, and more. Tiered pricing offers deeper discounts and better value for larger accounts as products are added. |
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Collaborative Enterprise Support - Basic
Unlimited backline support from Check Point 12/5, important software bug fixes, and Advanced Access to SecureKnowledge for a full year. Pricing starts at 15% of products list price. Software upgrades available at additional cost.
Collaborative Enterprise Support - Standard
Unlimited backline support from Check Point support 24/7, software bug fixes and upgrades, Advanced Access to SecureKnowledge, and priority routing for severe issues for a full year. Pricing starts at 18% of products list price.
Collaborative Enterprise Support - Premium
Unlimited backline support from Check Point support 24/7, software bug fixes and upgrades, Advanced Access to SecureKnowledge, fast path escalation for all issues, and direct access to Check Point for severe issues for a full year. Pricing starts at 24% of products list price.
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